There are many web development companies operating today but the majority of these use off-the-shelf plug-ins or add-ons to create ecommerce websites. When you need more than the basic package, they will either not be able to meet your needs or will try and shoehorn your requirements into the platforms that they use. This means that your requirements will be compromised to some extent and your ecommerce aspirations will be limited.
As ecommerce web development specialists, we successfully create websites that require just that little bit more detail, from multi-currencies and customer-driven accounts to extensive back-end reporting and integration into back office CRM systems.
Furthermore, we are one of the few design and development houses that have a separate customer services department who thoroughly test each application before it is released to the customer. They fully test all websites as new users and ensure that everything is working as it should be before handing over to the customer. They are then on-hand to back up customer requests to make minor changes and sort out go-live snags, ensuring that these are resolved quickly and fully.
Please contact us when you need an experienced and specialist ecommerce web development team with outstanding customer service. We’ll create an ecommerce store that not only meets your unique requirements but also gives your customers more value and ensures that you stand out from the competition.
Throughout our 10 years of experience, we’ve worked on some fascinating and challenging websites. Some of the ecommerce features that we have designed and developed include:
• Customer-driven accounts where customers can create the account, create wish lists, check the balance of their reward points and pre-order goods as well as make purchases and subscribe to newsletters.
• An extensive integrated reporting and back end administration system whereby appointed administration team members could extract bespoke reports, add new products, check or amend stock levels, postage charges and prices, at any time of night or day.
• An impressive supplier application integration whereby we developed a customised information portal that implemented automated communications with the supplier’s stock management system. This has given our customer a high degree of automation over their stock ordering, stock processing and reporting business processes, dramatically improving productivity.
• The ability to control content, offers, prices and other detail for two different websites under different brands from one application, complete with a complex audit functionality to keep track of updates and review changes.
The Arrow Films website is a great example of an ecommerce site we recently developed a little over two years ago.
Arrow films approached us with the need for an updated ecommerce site alongside a completely new CMS system, both of which needed to interact and communicate to meet Arrow’s unique requirements. They also needed their ecommerce site to be able to communicate seamlessly with their supplier systems in order to automate many proceedures, saving them significant time and expense.
Mike Hewitt, Senior Marketing Manager at Arrow Films stated:
"When the time came for us to update our eCommerce solution for Arrow Films due to an ever-growing D2C business, we looked for a company who could help us architect, design and build us a whole new CMS system from scratch. PSP seemed to fit the bill perfectly, offering a full-suite in-house service that seemed to fully match our needs for a scaleable, future-proof website with full back-end reporting functionality.”
He went on to add:
“From spec sign-off, development was clean and efficient, but what has really impressed is their go-live care which has been supreme.”