Legacy System Support

Legacy System Support

Legacy System Support Services

Our legacy system support service is provided by our experienced team with a combined experience of over twenty five years working with complex IT systems. We work with integrity to support your unique business needs. If you need support with your legacy software or data systems, we can provide development and ongoing services to ensure the continued smooth running of your business. Do you have a Legacy System Support or software modernisation requirement that needs an expert pair of hands?

services

What is a Legacy System?

Also known as a legacy platform, a legacy system is an outdated computer system, programming language or application software that are still being used despite updated versions or replacements being available. Legacy systems are often not supported by the vendor and they may not meet current organisational requirements.

They are problematic for many reasons including compatibility issues, lack of security support or obsoletion. They are very high maintenance to ensure that they remain usable, and may require patching, porting or other technical modifications.

How We Can Help

PSP-IT has vast experience taking over complicated legacy systems and managing them under a maintenance contract.  We support many different types of systems, software and processes, including:

  • Legacy CRM systems
  • Legacy ERP systems
  • Legacy Payroll systems
  • Legacy data warehouse
  • Legacy system modernisation
  • Legacy system migration
  • Legacy application transformation

We understand that new systems do not always perform better or have any added business benefit over existing legacy software. We understand that challenges with ROI mean a new system is not always a realistic option. And we are adept at providing an extra resource when staff move on unexpectedly or you need an additional pair of hands. 

If you have a legacy systems integration issue or a budgetary issue that you think needs an external team to rectify, talk to PSP-IT today about our Legacy System Support requirements.

Why?

Sometimes new isn't better. There are times in the life of any business when a legacy system fits the brief better than a new or 'off the shelf' product. Some of the many reasons why companies need legacy systems support can be;

  • When the existing system is still fit for purpose but cannot be supported internally due to staff changes
  • When there are challenges to the ROI on existing systems
  • In order to bypass vendor lock-in or punitive contracts
  • Retraining support personnel is too expensive for the foreseeable future
  • When the existing system is still fit or purpose or there is purely and simply no need for a new system

When these situations occur, you need a team that you can trust to deliver systems support accurately, intuitively and cost-effectively.

What?

Most legacy systems support solutions are provided using an ongoing maintenance agreement with PSP-IT acting as an additional virtual team member working to your project specifications. A timetable of patches, fixes and backwards compatibility programming will be agreed on an individual basis and to suit your budget.

PSP-IT then manages your project using our tried and tested project management processes. And our full process documentation ensures that you can manage costs closely.

You can review our process driven approach here:

https://productiontest.psp-it.co.uk/business-process/

PSP's Experience

PSP-IT is a trustworthy partner for your legacy systems support requirements. We have the experience and integrity to support you in your complex legacy systems needs providing a safe pair of hands until you are ready to move on. 

Our range of experience with clients are subject to confidentiality agreements but we welcome the opportunity to talk through your project face to face.

Take a look at some of our projects here;

This website uses cookies to provide the best possible experience. By continuing to use our website you are agreeing to our use of cookies.