Congratulations to the whole PSP team for their involvement with the successful re-certification of ISO9001:2008 Quality Management System.
ISO9001:2015 Quality Management System
Has now been released. This means that PSP will now be focusing strongly on the changes that have been implemented and will ensure we comply by the time we have our next surveillance audit.
PSPs Quality Management System
PSP continues to demonstrate its ability to consistently provide products and services that meet their customers’ needs and applicable statutory and regulatory requirements.
PSP aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to their customers’ needs and applicable statutory and regulatory requirements.
What does this mean for PSP customers?
In short… Our Quality Management System has a strong customer focus and will ensure that our customers get consistent, good quality products and services now and in the future.
To date the team have successfully documented the company’s processes and procedures, to comply with the standard, bringing a disciplined approach to meeting the needs and expectations of our customers.
We have developed new quality planning tools, recorded through the ISO quality objectives, to ensure that we consistently have quality improvement projects in progress. Bringing a consistent approach to our on-going commitment to quality.
Fiona Verde, Quality Manager