22nd November 2013

PSP-IT win Best Use of IT & Communication at South Holland Business Awards 2013

PSP-IT win Best Use of IT & Communication at South Holland Business Awards 2013

They were also Commended in the Business Innovation category at the event run by Spalding and District Area Chamber.

CEO, Giuseppe Verde and Development Manager, Mark Griffiths (pictured) were there to collect the awards at the Springfields Conference Centre yesterday.

The entrants for this award had to have successfully introduced new technology to improve communications with external or internal customers and/or suppliers, as well as demonstrating benefits that the technology has brought to the business, both in terms of opening up new services, markets or the improvements of existing ones.

Giuseppe Verde, CEO said "We are extremely proud to have been recognised by our local business community for all the hard work our team has put in particularly this year in developing and launching our new products.  Well done everyone."

The growing company has been recognised for quality, innovation and developing it's people through gaining ISO9001, Microsoft Application Development Silver Partner and Investors in People Bronze standards this year all at the same time as developing and launching to market two new products EX-AM Portal and Outlook E-mail Tracker.

It was their Outlook E-mail Tracker product that most impressed the judges. The software which is a Microsoft Outlook Office 2010 add-on application tool, enables departments, managers and supervisors to analyse root cause, volume and response times of emails sorted by reason, division, departments, individuals, date.  Whilst in testing with their first customer the new software helped them reduce their e-mail traffic by one third and improve customer response times to within target for their Service Level Agreement. 

For more information on the Outlook E-mail Tracker software please visit > Outlook E-mail Tracker

For more information on the Spalding Chamber of Commerce visit > Spalding Chamber of Commerce

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