Arrow Films is one of the UK's leading independent distributors of world cinema, arthouse, horror and classic films. For over 15 years Arrow Films has pioneered the best directors from Europe and around the world, such as Denys Arcand, Tinto Brass, Luis Buñuel, Claude Chabrol, Jules Dassin, Vittorio De Sica, Abel Ferrara, Lasse Hallström, Eric Rohmer, Roberto Rossellini, Giuseppe Tornatore, Andrzej Wajda, and Wim Wenders.
Arrow approached PSP-IT with a view to replacing their ageing e-commerce site. As this project was underway, they identified a need for a broader Integration project to develop their own information portal and automate communications with their supplier stock management application.
As well as a new E-Commerce website, Arrow films recognised the need for a detailed integration project that would allow them to automate interactions with their Supplier product applications and additionally their own new information portal (Intranet).
The following requirements were identified for the success of the system integration element of the development project;
• Custom administration portal - an easy to use password protected administration site to manage products, orders and members for simple processing
• Automatic Integration – Integration with third party supplier applications to aid processing and reduce the manual intervention required during specific processes
These two elements were required by Arrow in order to automate key business processes that were previously taking manual time and effort to administer. The success of the project would lie in the ease of automation and clarity of the automated processes.
The new administration portal is a custom site giving Arrow access to administration of products and product details, voucher codes, region and country settings, email lists, marketing functions, order management, reporting and much more.
The custom portal is used alongside the Umbraco platform to fully administer every element of the site. Pages and content are setup and managed in Umbraco. The products and other administration items that sit behind the Umbraco pages and populate these are handled in the portal. This gives Arrow full flexibility to control every aspect of their website.
The portal is also used by Arrow to run custom reports. These cover everything from order details and volumes to financial information. Arrow can effectively see how their business is running and check on order volumes at the click of a button.
Beyond the development and in line with PSP-IT’s commitment to quality and their ISO recognition, comprehensive test plans were created and utilised, and user guides were created to support user training, implementation and to ensure maximum buy-in from all stakeholders.
All in all, Arrow Films now have an extremely powerful E-Commerce website and management system that gives them a high degree of automation over their stock ordering, stock processing, reporting and other revenue generating business processes. The project was delivered with PSP-IT's usual high level of attention of detail and to time and on budget.