Rutland Cycling are a family-run chain of cycle shops, based in central England. Established in 1981, they have 12 bike stores across the region and a E-Commerce website selling a wide range of bikes, E-bikes and accessories.
Rutland Cycling are committed to an aggressive growth strategy in order to meet their business objectives. PSP-IT have previously supported Rutland Cycling, providing advice and support on the implementation of their IT systems. Rutland Cycling now have a requirement to evolve their IT strategy including the following elements;
When Rutland Cycling needed a trusted IT partner to develop their systems strategy, they turned to PSP-IT to provide support and advice that they could trust.
Rutland Cycling have an ambitious strategy of acquiring new retail outlets in tourist areas within Central England and they want to gain competitor advantage with a market leading, revenue generating E-Commerce website. They invited PSP-IT to review the IT strategy to ensure it aligned with their strategic goals and support the growth strategy.
PSP-IT have been asked to look at their internal and external systems and highlight any areas that should be changed to support the longer term plans of the organisation. This review will cover the internal infrastrucutre, necessary to support store expansion plans, as well as the core systems and E-Commerce platforms used on a daily basis.
The strategy development will be structured using our proven approach for strategy development. Step one will be to develop an understanding of the orgnisations strategy and operational plans as well as looking at changes in technology, user expectations and how systems can be better used to enhance the customer experience.
The next step will be to design the system architecture and solution map. This plan of what systems will go where, how they will be used and where they will be integrated will outline to Rutland Cycling any gaps they have between their current systems and the systems they will need longer term to support the plans for the orgnisation.
The third step is to develop a plan and put some tangible steps into the strategy to document the options and estimated costs to work through the strategy and create an operational plan with milestones and steps needed to transation.
At this stage PSP-IT will hand over the strategy and plans to Rutland Cycling to implement but will continue to be on-hand to support with advice and guidence on how to best deliver the improvements with advice ranging from IT project delivery through to training and supplier management support.